• Values
• Programs
  • Scholastic Grants
  • U of T Training
  • AGP Recognition
• Core Benefits

U of T Training

As part of our commitment to new and existing staff, two University locations have been dedicated to full-time training. Program durations can vary from one day to one week and cover excellent hands-on examples and practical guidelines in all aspects of customer service and home renovation.

All stores are required to send at least one attendee per course offered at the north and south regional U of T Training Centres. In addition to the Orientation, Product Knowledge, and Mentor courses, at least 10 custom programs have been developed to enhance service and personal growth. There are also self-taught courses and a number of online modules that employees are encouraged to review at the store. A tracking and evaluation process is in place to help keep every employee at the top of their game!